Support

We're a small team and read every message ourselves.

Have a question, found a bug, or just want to say hi? Email us:

Frequently asked questions

Is my data really private?

Yes. Every reflection, photo, and goal is stored only on your device — never uploaded to a server. See our Privacy Policy for the full details.

How do I back up my data?

Open Settings → Your Data → Export Backup. This creates a single file with everything — entries, photos, and goals — that you can save wherever you like (Files, iCloud Drive, email to yourself, etc.).

How do I restore from a backup?

Open Settings → Your Data → Import from Backup, and choose your backup file. It's always safe to run — anything already on your device is left untouched, so importing the same file twice never creates duplicates.

How do I cancel my subscription?

Subscriptions are managed entirely through Apple. On your device, go to Settings → [your name] → Subscriptions, select Reflect Daily, and choose Cancel Subscription.

I lost my phone / got a new one. Can I get my data back?

Only if you exported a backup beforehand — since everything is stored on-device rather than in the cloud, there's no automatic sync to restore from. We strongly recommend exporting a backup periodically, especially before switching devices.

I found a bug. What should I include in my report?

The more detail the better: what you were doing right before it happened, your device model and iOS version, and a screenshot if you can. Send it to the email above.